Tech
Created
Call Requested
Web Flextel called
Call Accepted
Web Flextel called
Call Acknowledged
Web Flextel called
Created Jira Ticket
Resolved
Incident Tags
WEB
ZENDESK
Incident Issues
Name : ZenDesk /tickets alert, Message :[WEB ZENDESK]
Requests to /tickets has dropped to 0 in the last hour OR has more than 3 400/500 errors within 15 minutes, Dashboard URL : https://cam-live-monitoring-l01.web.jagex.network:3443/d/dLj4HqCik/zendesk-service-endpoints, Alert Raw Data : https://cam-live-monitoring-l01.web.jagex.network:3443/api/alerts/11